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Primary Care Providers

Want to refer your patients to the Rapid Access Clinics for Low Back Pain (RAC-LBP)?

  1. You must be a Primary Care Provider (PCP) in Ontario
  2. You must complete the one-time online registration

The one-time registration collects the information needed to register you to a provincial digital platform for managing low back pain care. The platform streamlines referrals, coordinates care with community-based Advanced Practice Providers (APPs), and escalates cases to specialists when necessary.

By enabling collaboration between RAC-LBP providers and PCPs, the shared care approach ensures patients receive the right care at the right time from the appropriate provider, improving efficiency and outcomes. The registration process also explains eligibility criteria, helping set realistic expectations and enhancing patient experience.

So far, over 10,000 PCPs in Ontario have registered, with patient satisfaction exceeding 90% province-wide.

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PCPs currently
registered in Ontario

Get Started Today

Complete the RAC-LBP registration by clicking the button below. Your referral will be activated within 2-3 business days, enabling you to provide timely, effective low back pain care.

What does the Rapid Access Clinics for Low Back Pain (RAC-LBP) Program offer?

Timely Access

Patients are seen by an advanced practice provider (APP) such as a physiotherapist or chiropractor, at a local clinic and trained to do a standardized comprehensive spine assessment, in approximately four weeks. Patients typically receive one consultation-based low back pain assessment and limited 1-2 follow-up assessments.

Personalized Care

Advanced Practice Providers (APPs) perform standardized consultation based assessments and develop personalized, evidence-based self-management treatment plans, which are shared with Primary Care Providers (PCPs) to support ongoing care.

Connected Care

Patients requiring an escalation of care are referred to the regional hub Practice Lead (PL) via the RAC-LBP program pathway for specialized assessments, such as imaging or evaluating surgical options. Primary Care continues to play a crucial role with shared-care management of patients and their ongoing needs.

Patients referred to the RAC-LBP Program:

  • Receive education, resources, and an exercise-based self-management plan from the APP to help co-manage their condition with the PCP.
    • Note: There is no manual treatment provided.
  • Are assessed for the need for further specialist consultation including imaging, spine injections, and/ or surgical consult.
    • These patients will be escalated, if appropriate, to a Practice Lead in approximately six weeks for a triage assessment and streamlined to the first available RAC-LBP affiliated spine surgeon as indicated.
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Are you a physiotherapist or chiropractor with a patient who would benefit from referral to the RAC-LBP program?

The RAC-LBP program requires a referral from the Primary Care Provider (PCP) due to the requirement of a shared care management model beyond APP assessments and evidence-based self-management. If you are a community physiotherapist or chiropractor who has a patient who would benefit from further back pain assessment and management, please forward the communication form below to the patients’ PCP to facilitate referral to the RAC-LBP Program.

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